Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 2 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom and personalized orders

    I can personalize any order for a small $5 fee. Full custom plaques are also available with your words and your direction on how you would like me to design it for you. If you order a custom plaque you will have an opportunity to review your design as many times as you like before it is finalized. The custom order process is started once payment is received.

    Sizing details

    My plaques come in 4", 6" and 8" square. If you would like an 8" tile please message me and I can provide a listing. I can do tiles as large as 12"x 12" if available. Please message me for details and availability.

    Care instructions

    Although the marble is coated with a thin layer of acrylic to protect the surface, these tiles should not be used as hotplates or trivets. If displayed outdoors they should be kept in an area shielded from the elements. To clean just use a damp rag to wipe the surface.

    Gift wrapping and packaging

    While I don't provide gift wrapping per se, each tile is carefully packaged in tissue with a logo sticker affixed and shipped in craft paper shreds acceptable for gift giving. I've received a lot of positive feedback about my regular packaging so I'm confident your gift recipient will be pleased as well.

    Wholesale availability

    Wholesale orders are accepted as well as orders for fundraisers. Please message me with your request.

    Legal imprint